First, you must download the content of each subaccount’s web site. This includes the actual web site files, as well as any databases.
To download the web site files, you can use an FTP client. (You can use the cPanel File Manager to transfer files, but a dedicated FTP client makes the job much easier.)
After you download a subaccount’s files, upload them to a subdirectory within the public_html directory of your primary cPanel account. Make sure you keep track of which directory contains which site, because you will need this information later when you configure the domains.
After you consolidate each subaccount’s files into the primary cPanel account
After you have consolidated all of the subaccounts into the primary cPanel account, the next step is to make the domains load from your primary cPanel account. (If you aren’t familiar with the different domain types in cPanel, we have articles that explain parked and addon domains and subdomains.)
You must remove the addon and parked domains that are set up in each subaccount, and then add them to the primary cPanel account. After you add all of a subaccount’s parked and addon domains to the primary cPanel account, you can remove the subaccount. Then you can add the subaccount’s main domain to the primary cPanel account as either an addon or parked domain.
After you consolidate everything into your primary cPanel account, please open a support ticket on the Customer Portal at https://heavenhoster.com/app/. In the ticket, let us know that your reseller account is ready to switch to a shared hosting package.
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