The Knowledge Base (also sometimes referred to as the “KB”) is a collection of articles, guides, and tutorials. You can learn how to configure your account, find solutions to many common web hosting problems, and much more.
In short, if you want to configure your web site, fix a problem, or are just curious and want to learn more about web hosting at Heaven Hoster, the Knowledge Base is a good place to start.
You might want to do a quick search and go straight to the information you’re looking for. On the other hand, sometimes you might want to browse and see all the articles for a particular topic. Either way, we’ve got you covered.
If you’re in a hurry and just want to find the most relevant articles to your question or issue, the search box is always there. On the Knowledge Base front page at https://www.heavenhoster.com/docs, it’s probably one of the first things you’ll notice. On other pages, the search bar is always there near the top of the page, waiting for your inquiries.
For example, to view a list of all articles relating to SSH, just type ssh in the search box and then click Search.
Knowledge Base articles are organized into hierarchical categories, such as Getting Started, cPanel, Security, and more. Instead of searching, you can browse through these article categories to view related articles about a particular subject. On the Knowledge Base front page at https://www.heavenhoster.com/docs, the sidebar on the right side of the page provides the main entry point to the different categories.
Categories may also contain subcategories. For example, the Getting Started collection of articles contains a collection of articles beneath it, Working with Linux. You can always determine where you are in the Knowledge Base article hierarchy by looking at the navigation “breadcrumb” links provided near the top of the page. For example, the article you are reading right now fits into the hierarchy Home » Knowledge Base » Getting Started Guide » Here.
Feel free to explore the different categories and see what’s there!
Articles in the Knowledge Base can contain some or all of the following sections:
In addition to the sections described above, the Knowledge Base uses several visual elements to highlight information and help guide you through an article:
The Knowledge Base cannot cover every possible configuration or scenario. If you can’t find the answer to what you’re looking for, you can always open a ticket with the Heaven Hoster Guru Crew support team at https://heavenhoster.com/app/
Office 154 182-184 High Street North, East Ham
+44 7537 107 846
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