We know there is a lot of competition in the web hosting business. We are not the cheapest company out there, but cheapest isn’t always the best – quite the contrary! We offer you incredibly fast servers with excellent redundant connectivity. On top of that, our knowledgeable staff provides the support you deserve every day of the week, 365 days a year.
We care about our clients’ online success. We offer many types of support, from email, phone, and real-time chat, to our support site and Knowledge Base.
Our team is absolutely committed to your success and satisfaction.
Web hosts and internet-based companies live in a big pond. In fact, if you do a web search for “web hosting”, you’ll get millions of results. If our service and reliability isn’t the absolute best, there are many other companies available. Whether it’s 24/7 network monitoring, nightly backups, keeping a close eye on network traffic, or using the best hardware and software, you can rest easy knowing Heaven Hoster is on top of things.
We don’t wait for a network alarm (or worse, a customer) to tell us something is wrong before we fix something. Proactivity is one of the best traits to have in this field. We keep a close eye on bandwidth, computer processor load, memory load, and network traffic, and take steps to correct issues before they become a problem.
We admit we’re not the cheapest company out there, but “you get what you pay for” is more than just a cliche. We offer the lowest prices we can, while figuring in costs such as equipment, bandwidth, and highly-trained staff. We don’t offer many “specials,” offering instead competitive pricing every day. We have had clients who found cheaper hosting elsewhere and returned to us because the other service left a lot to be desired. We’ve seen dot-coms turn into dot-bombs, and there are many reasons why we’ve not only survived, but thrived.
“There is no such thing as a dumb question” and “if you have a question, just ask” are two of our mottoes. We work with our clients and have fun doing it.
We don’t believe in long-term contracts that prohibit you from making your own service decisions. Our hosting is month-to-month. If you’re not happy with our service for any reason, you are free to transfer your service to another provider at any time. That’s it! If you need a car, sign a contract. If you need a website, don’t.
We take security very seriously. We take every precaution to ensure that absolutely no one has access to your server other than our technical staff. Passkeys and locks ensure that your server is safe and secure. We do not monitor content, and we do not release customer profiles or disseminate customer information.
Our mission is to assist our clientele in streamlining their business processes and internal communications by integrating the most efficient and effective technologies and methodologies. Our highest priority is building relationships with our clientele. With that goal in mind, we focus on comprehensive solutions with full administrative facilities to make sure the only time you ever need to call us is to request a new project… or just to say hello.
Clients. Our core focus and the sole reason we exist. We work with you to identify your goals and objectives, ultimately building lasting solutions that fit within your business strategy. For more information about how to form a lasting business relationship with Heaven Hoster, please contact us. We look forward to delivering our brand of high quality service to you.
Our experience is our greatest asset to you, and is what sets us apart. Our experience allows us to apply a precise, practiced methodology to every project. We are able to benefit you by delivering a smoothly engineered and managed process that accomplishes project objectives in a timely manner. This is our pledge.
Office 154 182-184 High Street North, East Ham
+44 7537 107 846
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