99.9% UPTIME GUARANTEE
There’s one thing you probably care about the most when it comes to hosting. Reliability. If your site is down, your visitors can’t purchase from you. They can’t find your contact information. They can’t read your new blog post. The bottom line is downtime means lost opportunity. We get it.
99.9% Reliable hosting with no downtime that means your website is always live to your visitors.
100% Optimized Speed, Your website will run in highest premium servers with LiteSpeed.
100% Guru Support, Our 24/7/365 Guru Support gives you the support you need.
99.9% Uptime Commitment Details
Here are more details regarding Heaven Hoster's 99.9% Uptime Commitment:
We are not responsible for outages or circumstances beyond our control that hinder access to your site or server such as the following:
- Network conditions across the internet (outside of our network), such as between your ISP and our data center
- DDoS or other attacks on our serversProblems with Your ISP's network
- Browser or DNS caching issues
Occasionally, servers and related hardware need to be brought down for routine maintenance and upgrades to ensure that our network is secure and performing optimally. We do our best to keep such incidents to a minimum and we will attempt to give you advance notice of any scheduled maintenance. These scheduled service outages do not qualify for the uptime commitment.
This commitment is applicable for any unscheduled downtime of your website for more than 0.1% of the total time per month. We will provide a service credit in the amount of 5% of paid fee for the month, for every hour that your website is unreachable due to an internal network or equipment failure. Downtime must be confirmed by a staff member of our support team. Maximum service credit given will be for the full amount paid for the month of outage, excluding any paid fees for additional services. Submit a ticket to request a credit.
High Powered Web Hosting For Your Unique Needs!
We have a blazing fast web hosting solution perfect for you! Whether you have a brand new blog or a popular business site, we've got you covered! Whether you've never run a website before or are a professional developer, we have a web hosting solution for your unique needs! Our commitment to offering you industry leading website hosting with free site transfers means you'll love your hosted service!
Have any question?
Let us help you make the right hosting decision! Our 7/24/365 Guru Team Support team is ready to assist you with your questions!
Our call center agents are 24/7/365 available to answer all your questions and assist you with your website, Give us a call anytime you want!
Live Chat Support
Live chat agents are 24/365 available, Chat with one of our representatives and get immediate answers.
Email us with your question, Our email support team will respond back in 12-24 hours.