Request Migration

We want to provide you with the best experience possible, but there are risks and we want to make sure you are aware of them. Sorry, the lawyers make us do this!

By requesting this migration:
I hereby authorize Heaven Hoster to access my hosting accounts provided for the purposes of migrating data over to Heaven Hoster.
I confirm that I have created and downloaded a full backup of my data hosted with my previous hosting provider and any destination accounts at Heaven Hoster.
I acknowledge that when migrating another hosting account over to Heaven Hoster, any existing data may be overwritten that is currently in the destination account at Heaven Hoster.
I will not hold Heaven Hoster or its staff liable in the event of any data loss, corruption, or any other issues that may arise during the course of the migration.
This migration service will be governed by our Terms of Service.

Turn-Around Time

Our migrations are processed in the order in which they have been received. The majority of our migrations are completed within 24-48 hours. In some cases, more complex migrations might take longer.

Data Backups

You must make a backup of all data on your previous host server. We do not make pre-migrations backups.

Migration Costs

The vast majority of our migrations are free, however, in some instances, we may charge a fee.

Canceling Your Old Service

Do not cancel your service with your previous hosting provider until you have taken a full backup of your data, fully tested your site on the Heaven Hoster server, and updated DNS to point to Heaven Servers.

Migrating Email

We do our best to migrate all your data from your previous host, however, due to email system compatibility, we might not be able to migrate your existing email from your current provider. Our staff will be able to determine this for you before we begin the migration.

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